Ar66 Privacy Policy — Protecting Our Users' Information
Your privacy is our priority. This document clearly explains how ar66 collects, uses, stores, and protects your personal information as a platform user in Malaysia.
Effective date: 1 January 2026. This policy is updated periodically.
1. Information We Collect From You
When you register and use the ar66 platform, we collect several types of information to ensure our services are delivered correctly and securely. This information is organised into the following key categories:
Account Information
This includes your full name, mobile number, email address, date of birth, and registered password. This information is collected during registration and used to verify your identity and manage your account.
Device & Browser Information
We collect technical data such as device type, operating system, phone model, IP address, browser type and version, and login session timestamps. This data helps us detect suspicious access attempts and optimise your platform experience based on your device.
Payment Information
For processing MYR deposits and withdrawals, we retain information such as bank name, bank account number (in partially masked format), or the registered e-wallet name. We do not store credit or debit card numbers directly in our systems.
Usage Data
We record in-platform activity such as games played, bet amounts, active session times, pages visited, and transaction history. This data is used for internal analytics, service improvements, and detection of any unusual activity.
2. How Your Information Is Used
Ar66 uses collected information solely for purposes related to delivering and improving our platform services. We do not use your information for any other purpose without prior notice. The primary purposes are as follows:
- Identity verification and account security — ensuring that only the legitimate account owner can access the account and make transactions.
- Processing deposits and withdrawals — verifies and processes all financial transactions in MYR accurately and on time.
- Service communications — sending important account notifications, transaction confirmations, and security alerts via SMS or email.
- Customer support — enabling the ar66 support team to assist users with account and transaction queries or issues.
- Legal compliance — fulfils reporting and compliance requirements with the relevant regulatory bodies in Malaysia when required.
- Platform improvements — analyses usage patterns to improve performance, interface design, and the overall user experience.
3. Cookies and Tracking Technologies
The ar66 platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage patterns. Cookies are small text files stored on your device when you browse our website.
We use three types of cookies:
- Session cookies — active only during a live login session and deleted when you close your browser. It stores your login status and temporary settings.
- Preference cookies — saves your preferences such as display language and previously selected settings, so you don't have to reconfigure them each time you log in.
- Analytics cookies — collects anonymised usage data to help us understand how users interact with the platform, which pages are visited most frequently, and which features are used the most.
You can manage or block cookies through your browser settings. However, blocking all cookies may affect the functionality of certain parts of the ar66 platform.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All ar66 user data is stored on servers protected by SSL (Secure Socket Layer) encryption and additional security measures, including multi-layered access controls. Only staff with specific authorisation may access user data, and all access is logged for internal security audit purposes.
User passwords are never stored in plain text — they are encrypted using a one-way hashing method that cannot be decrypted, even by ar66 staff. This means that if you forget your password, the only option is to reset it through a secure verification process.
Data will be retained for as long as your account remains active, or as long as necessary to fulfil legal and compliance obligations. Once an account is closed upon request, identifiable personal data will be deleted or anonymised within a specified timeframe, except where data must be retained for legal compliance purposes.
Third-Party Sharing
Ar66 does not sell, rent, or share users' personal information with any third party for marketing or commercial purposes. Information is only shared in the following limited circumstances:
- Third-party payment processors used to handle deposit and withdrawal transactions — they are bound by strict data protection agreements.
- Regulatory bodies or legal authorities when required under applicable Malaysian law.
- Technical service providers who assist in operating the platform, provided they do not use the data for any other purpose.
5. Your Rights as an ar66 User
As an ar66 platform user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time through our support channels.
If your information is inaccurate or outdated, you can request a correction through your account panel or by contacting customer support.
You may request account closure and deletion of your personal data, subject to legal compliance retention requirements.
To submit any privacy rights request, please contact the ar66 support team by email at [email protected]. We will process your request within a reasonable timeframe and respond in writing.
If you have concerns about how ar66 handles your data that cannot be resolved through our support channels, you have the right to refer the matter to the relevant data protection authority in Malaysia. For more information about our services, you may also refer to the FAQ.
6. Policy Changes & How to Contact Us
Ar66 reserves the right to update or modify this Privacy Policy at any time to reflect changes in platform practices, legal requirements, or improvements to how we protect user data. Users will be notified of any material changes via in-platform notifications or email before the changes take effect.
We encourage you to review this page regularly to stay informed of the latest policy governing the protection of your personal information on the ar66 platform. The effective date at the top of this page will be updated whenever changes are made.
Continued use of the platform following any changes to the Privacy Policy constitutes acceptance of the updated terms. If you disagree with the changes made, you have the right to stop using the platform and request account closure.
For any questions, concerns, or requests regarding your data privacy, please reach out to the ar66 team via:
- Email: [email protected]
- In-platform help channel — available 24 hours a day, 7 days a week
Questions About Your Privacy?
The ar66 support team is here to help. Check the FAQ or log in to your account to submit a privacy request.